Contact Us
Need help with your order or have a question?
Our team is happy to help you, get in touch with us via support@ascily.com or use the contact form below for any questions.
We will get back to you within 24 hours.
Also check out our FAQ below the page.
Frequently Asked Questions
What comes with my order?
- Cellu-Anti-Cellulite Massager
- 2x Body Oil's (free while stock lasts)
- USB-C Cable
- Cellu Filter
- Instruction Manual
How fast will I see results?
You may begin to see visible improvements in the appearance of cellulite within just two weeks of regular use of the Cellu Massager. For best results, we recommend using the device consistently on the targeted areas as part of your daily routine. The speed at which you see changes can vary based on individual skin types and the initial severity of cellulite.
How does Cellu get rid of cellulite?
Cellu combats cellulite by using a combination of suction, massage, and heat therapy to stimulate circulation, encourage lymphatic drainage, and promote collagen production. This targeted approach helps break down fat deposits under the skin and improves skin elasticity. Regular use can significantly reduce the appearance of cellulite, leaving your skin smoother and firmer.
Does it hurt?
No, Cellu is designed to be pain-free. You might feel a strong suction sensation or mild pressure, which is normal. Some users experience light, temporary bruising that indicates improved circulation. We recommend applying a light massage oil before use and attaching the included filters to the massager for optimal performance. Start with the lowest intensity and move the device continuously to minimize discomfort. Always listen to your body and adjust accordingly.
How do I use it?
To effectively use Cellu, apply a thin layer of oil for smoother contact. Position the device on the area you wish to treat and press the button to start the suction. Hold the device in place until the skin is fully drawn in. Press the release button to free the skin. For best results, we recommend a 20-minute session per targeted area, repeating the process as necessary.
What oil should I use before the treatment?
We recommend using our Ascily Ginger Oil before every treatment. Our specifically formulated ginger oil not only provides excellent glide for the massager but also enhances circulation and supports the anti-cellulite treatment. Apply a thin, even layer before using Cellu to maximize effectiveness and skin hydration.
Does it work on abdomen, tights and buttocks?
Yes! Cellu can be used on any body area with cellulite - thighs, buttocks, abdomen, arms, and more. Each area may respond differently, so follow our user guide and adjust technique as needed. Always move the device continuously and use at a comfortable intensity.
Can I use it while being pregnant?
We do not recommend using Cellu during pregnancy. We recommend consulting your healthcare provider before using Cellu during pregnancy. While Cellu is non-invasive, hormonal and physical changes during pregnancy can make skin more sensitive. Your doctor can provide personalized advice based on your individual health condition and stage of pregnancy.
Is it safe for all skin types?
Yes, Cellu is designed to be safe and effective for all skin types. The adjustable intensity and heating settings allow you to customize your treatment according to your comfort level. However, if you have sensitive skin or any medical conditions, we recommend consulting with a healthcare professional before use.
Is there any down time?
No downtime required. You can return to normal activities immediately after treatment. Some users might experience temporary light bruising or skin sensitivity, which typically resolves within 1-2 days.
Is there any aftercare I should follow?
After using Cellu, we recommend:
- Drink plenty of water to support lymphatic drainage.
- Avoid hot showers immediately after treatment.
- Apply a soothing body lotion to hydrate and calm the skin.
Does it help with stretch marks and loose skin?
While Cellu is primarily designed to target cellulite, many users report improvements in skin texture, elasticity, and appearance. The device's suction and infrared technology can help stimulate collagen production, potentially reducing the appearance of stretch marks and improving skin firmness. However, individual results may vary, but rest assured, our 30 day money back guarantee is still valid for all orders.
Are you on Amazon or Ebay?
Be aware that several companies produce products similar to our cellu massagers, and our products may appear on Amazon, eBay, or other websites, potentially causing confusion or deception.
We are the original and we only sell through our official website (ascily.com). Purchasing from other websites, including Amazon and eBay, is at the customer's risk, as we cannot guarantee quality, authenticity, or after-sales service. Other massagers may look similar but may have different specifications, putting customers at further risk.
How does the 30 day money back guarantee work?
If, for any reason, you want to take advantage of our money-back guarantee, you can simply reach out to our support team at support@ascily.com, and our team will refund your money immediately.